Here it is, a bunch of pertinent questions that I am regularly asked regarding hair extensions, if there's something you want to ask that's not below, please email!

» Falls
How long does my hair have to be to wear falls?
How do I put them in?
Help! I bought falls from you and I just can't put them in right! What am I doing wrong?
Help! I bought falls from you and they are impossible to comb out, look really ratty and I've only worn them a few times. What am I doing wrong?
How long will they last?
Will wearing falls damage my hair?
I have dreads already! Can I still wear a hairpiece?

» Dreadlock - Specific
How do you make your dreads?
Gee, your dreads seem pretty expensive. What makes them so special?

» Extensions
How exactly do you put the extensions in?
How long does my hair have to be to get them?
How long does it take?
Will it damage my hair?
What about alopecia [hair loss]? Will getting extensions make my hair fall out?
I have sensitive skin / scalp. Can I still get extensions?
My hair is very fine, can you do them on me?
How much do extensions cost?
I have an undercut - is this a problem?
How do I take your extensions out?
Can I re-use the extensions?
What can I do with my hair while I have extensions in?
What else should I know before getting extensions put in?

» Other / General
Where are you located again?
What kind of hair do you use?
Will the colours change or fade?
Okay, I've put in an order, how long will it take to get to me?
I didn't recieve a reply to my question or order, why not?
Will you sell me materials that you use to make stuff?
Do you offer any of your products wholesale?
I am a maker/supplier of hair accessories or another product that you might want to sell on your site or at your shop. Would you be interested?
I love your website design. Who did it?

 

» Falls

Q» How long does my hair have to be to wear falls?
A» At least long enough to put up into two pigtails, even if they're teeny tiny - it can be done! I use and supply free with your falls high quality spiral pins which when applied correctly, can make a bun from even the most wispy and seemingly impossibly sparse hair!

Q» How do I put them in?
A» There's a whole page to help you with this int he webstore area.

Q» Help! I bought falls from you and I just can't put them in right! What am I doing wrong?
A» Practise makes perfect! It's a bit like riding a bicycle, putting in falls: sometimes you have to fall off a few times before you get the hang of it. If you're using the materials supplied [spiral pins are VERY important!] and following the falls care info, you should soon be putting in falls like a pro! If you're in Perth, come back in to the shop and I'll give you a little brush-up tutorial - absolutely free! Or if you're far away and still having trouble - please email me and I'll do the best I can to help you out!

Q» How long will they last?
A» Depends. Wool falls are a natural fibre, and should last a long time just like a wool jumper! Dread falls are really hard to destroy and will last years and still look virtually new! wildilocks dreads are very tightly backcombed & steamed to last the longest time possible.

Q» Will wearing falls damage my hair?
A» If you wore falls every days for several years, and never changed the way you wore them - then yes, possibly it could. A condition called traction alopecia can occur in some people from continued hair pulling. The good news is, most people only wear falls a couple of nights a week at most - and usually change styles reguarly, and even then, the risk is very low and only to some indivduals. More information can be found here, here and a very detailed article here if you are concerned. If you have a history of alopecia [hair loss] for any reason as a pre-existing condition, you can still wear falls without causing forther damage, but it may be advisable to consult your doctor or dermatologist before doing so, just to be sure.

Q» I have dreads already! Can I still wear a hairpiece?
A» Absolutely! You can put dreads in pigtails or a ponytail, and add to their length and volume with falls.

» Dreadlock - Specific
Q» How do you make your dreads?
A» Dreadlocks are created using a very heavy amount of backcombing, are twisted and then usually "cured" for a few days when possible, which I find helps strengthen their twist, then steamed with a heavy-duty steamer to hold the twist and keep them soft. We never skimp on the time it takes to make dreads, as quality is of the highest importance to us. Standard dreads tend to be of the 'whippier" sort, but can be made fuller if requested.

» Extensions

Q» How exactly do you put the extensions in?
A» Depends. Loose extensions are done with the bead method. For synthetic dreadlock extensions, I use double-ended dreads with a pinch-braiding technique and I have my own nuances, including my own original & unique developed method of incorporating loose hair within the braided-in dread. Wool extensions are braided in and secured with braid elastics.

Q» How long does my hair have to be to get them?
A» Good news - your hair can be as short as 1 inch! Yes! Bead method loose extensions also allow other types of extensions and hairwraps to be created on very short hair, but be warned this can get expensive as you are getting loose extensions plus whatever other extension dependent on the loose extensions. For standard dread and braided extensions with just your own exisiting hair as the base, it's recommended to be at least 3-4 inches long. About 6-7 inches is my favourite length to work with. Also be aware that with dread and braid extensions, dreads or braids need to be at least as long as your hair - or you'll have hair sticking out every which way and it's not gonna be pretty...

Q» How long does it take?
A» This varies wildly depending how much hair you have. As a rule, a full head of dread or loose extensions takes around 4 - 5 hours, sometimes a little longer.

Q» Will it damage my hair?
A» One thing alot of people are concerned about with braids or dreads is hair damage - after having extensions in for a couple of months, when they come out you find a huge amount of hair comes out as well - but it’s mostly just hair that would normally have been shed during the course of the extensions being in, but they haven’t been able to because they’ve been braided! Some people do report hair thinning after having had extensions in for the first time, but this will only be maybe 5% of your actual total hair volume - enough to be noticeable to you, but not enough to male you look much different! This hair will gorw back of course - and for thinner hair, it is not unusual for hair to grow back thicker and stronger - my own hair has! It's in better condition after years of extensions than before.

Q» What about alopecia [hair loss]? Will getting extensions make my hair fall out?
A» As far as actual permanent hair loss goes, extended and continual wearing of hair extensions can eventually result in traction alopecia in some individuals - but this generally take years of wearing your hair in exactly the same extensions formation, and is more often the result of very small tight braids or cornrows - very different from the dreadlock extensions wildilocks does. More information can be found here, here and a very detailed article here if you are concerned. If you have a history of alopecia [hair loss] for any reason as a pre-existing condition, you can still have extensions put in without causing forther damage, but it may be advisable to consult your doctor or dermatologist before getting extensions, just to be sure.

Q» I have sensitive skin / scalp. Can I still get extensions?
A» Sad but true, some people do actually have extremely sensitive scalps which just don't take extensions very well. You'll usually need to have them done to know, but you could get an idea if you might be prone to discomfort or excessive hair pullage by doing a few small but reasonably tight braids somewhere on your own head and leaving them in for a few days, maybe pull them a bit, and see how your scalp fares. If you don't have any discomfort or flakiness occuring, try a full head, though be aware sometimes you will still not be a suitable candidate.

Q» My hair is very fine, can you do them on me?
A» Yes, fine hair is usually not a problem with putting in extensions, though extremely fine hair is probably not suited to full head loose extensions - though I view this on a case by case basis, and it's best to come in if you can to make sure.

Q» How much do extensions cost?
A» This varies depending on type and length. Best thing is to call us for a quote, or come into the store.

Q» I have an undercut - is this a problem?
A» Absolutely not! In fact, you'll be paying alot less and still have a great head of extensions - undercuts cut out a signifcant amount of dreads and so you'll have your extensions in faster and cheaper!

Q» How do I take your extensions out?
A» You can take extensions out by yourself, or come into the shop and I can do it for you for a quoted price depending on amount and type of extensions. Loose bead extensions require a small pair of pliers, simply press the flattened bead's edges in and the bead will open up, and you can slide the extensions off quite easily. Pinch-braided loose extensions and dread extensions can be removed simply by snipping the string they are done with, and unravelling/unbraiding. You can do this yourself but ideally enlist a friend to help you with the hard to reach spots that you can't see with your own eyes.

Q» Can I re-use the extensions?
A» Yes, but in the course of wear, loose extensions often become work and generally if reapplication is required after 6-9 months of wear, clients usually choose to have new hair installed. Dreadlocks extensions when removed should be washed [use a delicates bag if putting in your washing machine] and can then be used as falls, or braided in again when you feel like it, and they can last for years! Wool extensions can also be resued, but because the material cost is alot smaller than for dreads, clients usually choose new wool [and new colours!] Braids however, don't do well being re-used.

Q»What can I do with my hair while I have extensions in?
A» You can dye your hair and the dye will not affect synthetic extensions, they'll stay as bright as ever: roots or whole heads of colour can be touched up with no problem. Human hair or wool extensions will take colour though, so this is not recommended unless you want to change the colour all over.

Q» What else should I know before getting extensions put in?
A» When coming in to have extensions put in, especially for full heads, ideally wash your hair but do NOT condition. Please make sure your hair is fully dry before you come in for best results. Any more questions? Send me an email!

» Other / General

Q» Where are you located again?
A» Shop: @
BASE808
808 Hay St
Perth
Western Australia

Q» What kind of hair do you use?
A» I use a wide variety of hair from suppliers all over the world. Please see pages relating to each type of extensions/falls for more detailed information.

Q» Okay, I've put in an order, how long will it take to get to me?
A» Please see the main page for current order fulfilment times: then ad shipping times. Easy!

Q» I didn't recieve a reply to my question or order, why not?
A» FIRST: PLEASE CHECK THAT YOU CAN RECEIVE EMAIL at the address you've given to me. I am having increasing enquiry responses bounced back from mailboxes which are FULL. This is frustrating for me and of course also for you. I occasionally have to get clarification on orders, and am frustrated when no reply is given, and have to refund the order as a result.

There are however times when it takes me several days to get through the backlog of email as the site is becoming more and more popular and my volume of orders [and therefore mail] is increasing: sometimes this is a little hard for me to get on top of and I apologise for this. Orders will always be fulfilled within the times listen on the main page though, if for any reason they can't be you will be notified immediately.

Q» Will you sell me materials that you use to make stuff?
A» Not currently, except for wool. Online hair sellers abound and I have no plans of joining their ranks in the near future, or come into the shop and have made for or on you! I simply don't have the storage capacity or turnover to justify becoming a raw materials reseller on top of all the finished products I create. If this situation changes or I have any overstock to sell, it will be announced on the news feed, though.

Q» Do you offer any of your products wholesale?
A» Yes, I do, but not all items. Minimum order is $USD 150.00 for items under $USD 10.00 each wholesale, $USD 300.00 for items over $USD 10.00 each wholesale, minimum quantities vary, as does wholesale discount off retail. Drop me an email for more information.

Q» I am a maker/supplier of hair accessories or another product that you might want to sell on your site or at your shop. Would you be interested?
A» Possibly! Drop me an email and tell me about it.

Q» I love your website design. Who did it?
A» Actually - mostly it has been done by me. I have a degree in Multimedia - but I love hair extensions even more than the computer! I do not have time to do websites for others, with the exception of art projects such as www.kiwiburn.com, which I maintain with assistance.